Privacy Policy

Last Updated: February 27, 2025

At High Point Roof Masters, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By accessing or using our services, you agree to the practices described below.

1. Information We Collect

When you browse our website, we automatically gather certain non-personal data to enhance performance and improve your user experience. This includes:

• IP address and domain name
  
  
• Referring website or source
  
  
• Pages visited on our site
  
  
• Browser type and version
  
  
• Device operating system
  
  
• Search keywords used to find our site
  
  

This technical information helps us maintain compatibility, improve site functionality, and optimize performance across various devices.

2. Cookies and Tracking Tools

We use cookies and similar tracking technologies to offer a more personalized and responsive browsing experience. These tools help us:

• Customize website functionality based on user preferences
  
  
• Analyze website usage and improve design
  
  
• Store data for returning users
  
  

You may choose to disable cookies through your browser settings. However, some features of the site may not work correctly without them.

3. Personal Information You Provide

We collect personal information you voluntarily share with us, which may include:

• Your name
  
  
• Email address
  
  
• Phone number
  
  
• Service address or project location
  
  
• Other details related to your service inquiry
  
  

This information is used for:

• Providing quotes and scheduling appointments
  
  
• Responding to inquiries and customer support requests
  
  
• Sending updates, promotions, or company news (with your consent)
  
  
• Fulfilling legal obligations and maintaining business records
  
  

4. Sharing of Information

We do not sell or trade your personal data to third parties. However, we may share information:

• With trusted third-party providers (e.g., marketing platforms, payment processors) who assist in delivering our services
  
  
• When required to comply with legal obligations, such as court orders or regulatory authorities
  
  
• To prevent fraudulent activity, resolve disputes, or protect our company and users
  
  
• In connection with a merger, acquisition, or company restructuring
  
  

All third-party vendors are expected to maintain the confidentiality of your information.

5. Your Privacy Rights (GDPR & CCPA Compliance)

For California Residents (CCPA)

If you live in California, you have the right to:

• Know what personal data we collect and how it’s used
  
  
• Request access to your data or receive a copy
  
  
• Request deletion of personal information (with some legal exceptions)
  
  
• Opt out of the sharing of your personal data
  
  

To exercise your rights under CCPA, please contact us at:
info@highpointroofmasters.com
(743) 222 4673

For EU Residents (GDPR)

If you are located within the European Union, you may:

• Access or request a copy of your personal data
  
  
• Request correction of inaccurate data
  
  
• Request deletion of your data (the “right to be forgotten”)
  
  
• Withdraw consent to data processing
  
  
• Object to direct marketing communications
  
  

To submit a GDPR request, email us at info@highpointroofmasters.com.

6. Opt-Out and Do Not Track Requests

You can opt out of receiving promotional emails at any time by:

• Clicking the “Unsubscribe” link in any email
  
  
• Emailing us directly with “Opt-Out Request” in the subject line
  
  
• Calling our office at (743) 222 4673
  
  

Please note: Our website does not currently respond to browser-based Do Not Track (DNT) signals.

7. External Links and Third-Party Websites

Our website may link to third-party websites for convenience. These external sites operate independently, and we are not responsible for their privacy policies or security practices. We recommend reviewing their policies before submitting any personal information.

8. How We Protect Your Information

We implement a variety of physical, digital, and procedural safeguards to help protect your personal data from unauthorized access, misuse, or disclosure. However, please be aware that no internet transmission is completely secure, and we encourage you to take your own precautions when sharing sensitive information online.

9. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in laws, technology, or our business practices. All updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

High Point Roof Masters
Email: info@highpointroofmasters.com
Phone: (743) 222 4673
Website: https://www.highpointroofmasters.com